How to turn mistakes into better conversations


Hey guys!

Okay, let’s talk about something we’ve ALL experienced in sales…

You hang up from a cold call and immediately think, “WHY did I say that?” 😂

Maybe you stumbled over your words, completely fumbled your opener, or got caught off guard by an objection you should have known how to handle.

Or maybe you sent an outreach email that got absolutely ZERO responses, had an awkward conversation with a prospect, or walked away from a meeting wishing you had said something differently.

Sound familiar? 👀

Here’s what I want you to remember…

Just because you mess up doesn’t mean you give up!

I think one of the biggest mistakes sales reps make is letting ONE bad experience affect the rest of their day.

You have one bad cold call, and suddenly you’re nervous about the next one. You get rejected by a prospect, and you start questioning your entire approach. You make a mistake in a conversation, and you spend the next three hours replaying it in your head.

Trust me, I get it. We’ve all been there!

But the truth is, you’re never going to get better at sales if you expect yourself to get everything right the first time.

The best salespeople aren’t the ones who never make mistakes. They’re the ones who learn from them, adjust their approach, and keep going.

So, how do you actually do that?

Don’t let one bad experience convince you that the rest of your day will be bad too.

Figure out what went wrong, and learn from it!

Now, I’m not saying you should ignore your mistakes and pretend they never happened.

Quite the opposite!

If you stumbled over your opener, think about how you can make it more conversational next time. If a prospect gave you an objection you weren’t prepared for, take some time to practice your response.

If your outreach isn’t getting replies, look at your messaging and ask yourself what you could change.

The goal isn’t to beat yourself up over what went wrong. It’s to figure out what you can do BETTER moving forward.

And here’s the important part…

You don’t need to fix everything overnight. Sometimes, improving ONE small thing in your approach can make a huge difference over time.

Every mistake is an opportunity to learn something you can use in your next conversation.

The next time you have a bad call, send an email you wish you could take back, or walk away from a conversation feeling like you could’ve done better, ask yourself ONE question:

“What can I take away from this that will help me next time?”

Don’t spend the rest of your day punishing yourself for something you can’t change. Put that energy into the next opportunity in front of you.

Remember, sales is a learning process. You’re going to have great days, terrible days, conversations that flow perfectly, and conversations that make you question everything. 😂

But none of those moments define your entire career.

What matters is what you do NEXT.

So, if you messed up last week, yesterday, or even five minutes ago, consider this your reminder to give yourself some grace and keep going.

Good luck!

Sara 🩵

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Sara Uy

Hi! I'm Sara Uy - founder of SellingSara. My weekly newsletters packs sales tips, lifestyle recommendations, and more into your Monday mornings.

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